Do you have surveillance cameras at the Grand?

Rödis and Grönis can't talk, but they get happy and hear what the children say. Rödis and Grönis are happy when they get a hug, and they always have a friend with them who can talk.

Under “Upcoming Events,” you can see when Rödis & Grönis will be at Grand next. Hope to see you there!

Rödis & Grönis are on the move and meet the children along the way when they come to visit. Sometimes Rödis & Grönis need to rest a bit and drink some water, so they might not always be around, but they’ll be back soon.

The Rödis & Grönis bears like to get a hug, give high fives, dance, and get into a little mischief.

We have a family room located near the restroom area, at the very back. Here, you can change diapers, warm up baby food, breastfeed, and use the restroom—whether it’s for a small or large need.

You can park for free in any of our 1,500 parking spaces. We also have family parking spaces.

We've put together a selection of our store's special offers just for students. We invite you to check them out—see the information below and in participating stores.

Gerdas Tea & Coffee: 10% discount for Linné students

Gina Tricot: As a student, you’ll receive a 10% discount on your purchase when you show a valid student ID. This offer does not apply to jewelry, jeans, or third-party brands. It cannot be combined with other offers or discounts.

Synsam: 25% student discount on lifestyle subscriptions. Valid upon presentation of a Mecenat card when signing up for a new subscription or renewing an existing one.

Our aquarium, the largest in Växjö, is managed by Djurens Värld in Nättraby. The aquarium is inspected daily and maintained regularly. The fish are fed several times a day, and all of them were bred in Sweden. The aquarium is designed to create a natural environment and complies with all regulations for public aquariums.

We have a small playground with a couple of benches here. It's located outdoors near the left entrance on the west side.

Come join us and let your inner child run free!

Check with the store or restaurant to see if dogs are allowed inside.

Dogs are welcome at the following venues (this list is updated regularly):

3butiken Samarkand
Akademibokhandeln
Cubus
Deichmann
Elgiganten Phone House
Espresso House
Gina Tricot
Glitter
H&M – Dogs on a leash or in a bag are welcome in the store, but not in the fitting rooms.
Hallbergs Guld
Jezz I Am
Kjell & Co
Lagerhaus
Lindex
MQ Marqet
Smycka
Telenor
Telia Company

• Always check with the store staff to see if dogs are allowed.
• Please respect signs indicating that dogs are not allowed.
• Please do not bring your dog into children's areas.
• Bring water and poop bags—be a responsible dog owner!

• Always keep your dog on a leash and under supervision.
• Never leave your dog unattended.
• Please be considerate of other customers and follow the stores' rules.

To ensure everyone's comfort, certain areas are dog-free:

• Breastfeeding Room
• Playroom
• Mascot Room
• Other play areas for children

• It is up to each individual business to decide whether dogs are allowed inside the premises.
• Clear signage is posted at the entrance to each store or restaurant.
• Not sure? Feel free to ask a staff member directly.

Yes, dogs are welcome in our shopping center! You’re welcome to bring your dog along when you’re shopping, taking a walk, or enjoying a coffee—but please keep in mind that each store and restaurant has its own policy regarding dogs indoors.

If you have special needs, we'll make things easier for you by:

Information Kiosks: Each of the three entrances has an information screen with directions and a map to stores, restaurants, and service locations.

Parking: At all three entrances—on both the west and east sides—there are marked accessible parking spaces closest to the entrance.

Wheelchair Rental: We’re happy to lend you a wheelchair if needed. If you want to make sure one is available, you can reserve one before your visit. To reserve or borrow a wheelchair, please contact the security guard at 070-684 46 46.

Restrooms: There is a restroom accessible to people with disabilities in every service corridor.

Entrances: For wheelchair users, there are accessible doors next to the turnstile. Next to the accessible door, there is a pole with a push button to open the side door next to the turnstile.

Dogs: Certified service and guide dogs are permitted inside. Other dogs are also allowed in the shopping center, but please check directly with the respective store or restaurant to see if dogs are welcome.

Click "Update Profile" on the Customer Club page, log in, and edit your information under "Edit Profile." Save when you're done.
Forgot your password? Select "Forgot Password" on the login page.

Soon you'll be able to do this right in our app.

Click "Update Profile" on the Customer Club page, log in, and update your information under "Edit Profile." Select the channels through which you'd like to receive communications (e.g., email or text message). You can change or withdraw your consent at any time.

It will be even easier once the app is launched.

1.  Click "Update Profile" on the Customer Club page.
2. Log in.
3. Open the "Edit Profile" section and enable or disable the channels you want.
4. Save.

Yes. Under "Update Profile," on the Customer Club page, you can log in and opt out of all marketing channels under "Change Profile."

Not all stores have chosen to participate; this is optional for store owners. We regularly update the list of participating stores here.

To load a gift card, you'll need a credit or debit card; the gift card can then be loaded with any amount between 100 and 5,000 SEK.

If you use your gift card to make a purchase at one of our stores and then want to return the item, you will not receive a cash refund; instead, you will receive a gift card from the store where you made the purchase.

At Grand Samarkand, several of our stores, cafés, and restaurants offer discounted prices to those who are 65 or older or will turn 65 this year.
Here you’ll find all the stores that offer senior discounts.

We have a wheelchair available for loan at the center. It’s free of charge, and you can reserve it before you visit us.
To reserve a wheelchair or borrow one while you’re here, please contact our security guard at 070-684 46 46. The guard will be happy to assist you with getting it to your location.

If you have special needs, we'll make things easier for you by:

Information Kiosks: Each of the three entrances has an information screen with directions and a map to stores, restaurants, and service locations.

Parking: At all three entrances—on both the west and east sides—there are marked accessible parking spaces closest to the entrance.

Wheelchair Rental: We’re happy to lend you a wheelchair if needed. If you want to make sure one is available, you can reserve one before your visit. To reserve or borrow a wheelchair, please contact the security guard at 070-684 46 46.

Restrooms: There is a restroom accessible to people with disabilities in every service corridor.

Entrances: For wheelchair users, there are accessible doors next to the turnstile. Next to the accessible door, there is a pole with a push button to open the side door next to the turnstile.

Dogs: Certified service and guide dogs are permitted inside. Other dogs are also allowed in the shopping center, but please check directly with the respective store or restaurant to see if dogs are welcome.

We have 9 public restrooms; they are free of charge and located in the hallway near Askelyckan, Volt, and BikBok.

There are 8 regular restrooms and 1 accessible restroom here.

Near the restroom area, you'll also find our family room, which has a regular toilet and a children's toilet. It also features seating, high chairs, a microwave, a changing table, and more.

The restrooms are cleaned every morning and inspected daily.

There are two ATMs at Grand Samarkand. One is located in the hallway near Dressmann, and the other is next to Askelyckan in the second hallway. The ATM next to Askelyckan also has a deposit function.

Lost and found items in the mall are handled by our security guard. You can contact our security guard at 070-684 46 46 and ask about your bag or item. You can also check with the store where you shopped. If you have lost your keys, cell phone, wallet, or similar items, please contact our security guard.

A security guard is on duty every day that Grand Samarkand is open. Weekdays 10 a.m.–8 p.m., weekends 10 a.m.–6 p.m.

We process personal data in accordance with the GDPR and do not share any data with other companies or government agencies

If you would like to have photos of yourself removed from our website or our social media channels, please email us at info@grandsamarkand.se.

We have a wheelchair available for loan at the center. It’s free of charge, and you can reserve it before you visit us.
To reserve a wheelchair or borrow one while you’re here, please contact our security guard at 070-684 46 46. The guard will be happy to assist you with getting it to your location.

There are 3 defibrillators here at Grand Samarkand.

1 – Near the east entrance, by the restaurant plaza and Stadium

2 – Near the west entrance, by KICKS and H&M

3 – Near the security guard's office, near the restroom area

If you need a defibrillator, please contact the security guard at 070-684 46 46.

If someone in the house goes into cardiac arrest:

.Call 112
.Begin CPR immediately
.Call for help and ask someone to run and get the nearest defibrillator.

The bag contains a defibrillator with voice prompts.
It tells you exactly how to attach the pads to the body of the person who has lost consciousness.
It then provides shock instructions so that the user can maintain the correct rhythm.
The defibrillator detects the person’s pulse and cannot be used unless necessary.

Outside the entrance to the parking lot by the playground on the west side and outside the entrance on the east side, we have two designated package pickup locations.

Here, you can easily pick up packages you've ordered online, by phone, via text message, etc., from any of our stores.

If you have special needs, we'll make things easier for you by:

Information Kiosks: Each of the three entrances has an information screen with directions and a map to stores, restaurants, and service locations.

Parking: At all three entrances—on both the west and east sides—there are marked accessible parking spaces closest to the entrance.

Wheelchair Rental: We’re happy to lend you a wheelchair if needed. If you want to make sure one is available, you can reserve one before your visit. To reserve or borrow a wheelchair, please contact the security guard at 070-684 46 46.

Restrooms: There is a restroom accessible to people with disabilities in every service corridor.

Entrances: For wheelchair users, there are accessible doors next to the turnstile. Next to the accessible door, there is a pole with a push button to open the side door next to the turnstile.

Dogs: Certified service and guide dogs are permitted inside. Other dogs are also allowed in the shopping center, but please check directly with the respective store or restaurant to see if dogs are welcome.

We operate a video surveillance system in our shopping center, as indicated by signs inside and outside the shopping center. Samarkandfastigheter AB (Grand Samarkand) is responsible for the surveillance and acts as the data controller for the recorded footage. If you have any questions about the surveillance, please feel free to contact the Grand Samarkand Center Management, email: info@grandsamarkand.se, phone: 0470-78 00 70. Samarkandfastigheter AB, Hejaregatan 32, 352 46 Växjö.

Detailed description of the video surveillance system
In this shopping center, the footage can be monitored in real time by us or by a contracted security company so that we can intervene quickly in the event of an incident (e.g., vandalism, theft, or a disturbance). The primary purpose of the surveillance is to enhance the safety of staff and visitors in our shopping center. Surveillance is also conducted as a preventive measure to reduce the risk of crime and disturbances.

Recorded footage is automatically deleted at intervals of up to 14 days. If an incident has occurred that requires further investigation, the footage containing the incident is retained for a longer period for investigative purposes, such as to determine whether theft or vandalism has taken place. The footage is deleted once the investigation is complete. In the event that the case proceeds further—for example, to trial—the recorded footage will be retained until the judgment can no longer be appealed.

Legal Basis for Surveillance and Disclosure of Material
We have a legitimate interest in conducting video surveillance of our shopping center, which consists of enhancing safety and preventing crime and public disturbances. To minimize the risk of infringing on personal privacy, we have, among other measures, chosen to have a short retention period for the recorded footage, to not record audio, to limit surveillance to certain areas of the property, to ensure that only a few people have access to the recorded footage, and to have procedures in place governing how recorded footage may be handled and disclosed. In addition to a limited group at Grand Samarkand, those who have access to the footage include the parties who assist us with security (e.g., security companies). The police and other authorities may also gain access to the footage if we determine that there is a legitimate interest in its disclosure or if we are otherwise required to disclose the information pursuant to law or an official decision.

Your Rights
Since video surveillance involves the processing of personal data, you have certain rights under the law. For example, you have the right to request a record showing what personal data we process (including a copy of the data) and the right to have data corrected or deleted. You also have the right, under certain conditions, to request that our processing be restricted or to object to our processing. You also have the right to file a complaint with the supervisory authority (the Swedish Data Protection Authority) if you believe that we are not processing your personal data in accordance with the law. If you wish to exercise any of your rights or learn more about any of them or our video surveillance, please contact us using the contact information above.

As a visitor, you are welcome to use our “grandsamarkand free” Wi-Fi throughout the shopping center.

If you have a certified guide dog or service dog—for example, for diabetes or epilepsy—you are, of course, welcome to bring it into Grand Samarkand. It is important that it is clearly evident that the dog is on duty, as long as it is assisting a person with a disability. Other dogs are also welcome in the shopping center, but please check directly with the respective store or restaurant to see if dogs are allowed inside.

In the west parking lot, Växjö Energi has a charging station with two semi-fast chargers and one fast charger. These chargers are connected to the Mer charging network. The easiest way to see if a charger is available is to download the Mer Connect Sverige mobile app.

Mer offers prepaid plans tailored to your needs; see the offers on the Mer website

Please do your part for the environment and ride your bike to Grand Samarkand. Grand Samarkand is a shopping center close to downtown, and there are convenient bike paths leading to it from several directions. Once you arrive, you can lock your bike to one of our bike racks, which are located along the entire facade by the bike path and the residential area. At the bike parking area between the entrances on the west side, there’s also a pump for bike tires, stroller tires, and more.

Grand Samarkand is located in the Samarknad commercial district, Västra Mark.

Directions:

As you approach Växjö, follow the signs for Västra Mark and take the Mörners väg exit. Follow the shopping cart symbol, and you'll find the shopping center just ahead.

Our parking lot is free and can accommodate about 1,500 cars—1,000 spaces on the west side and 500 on the east side. There are designated family parking spaces on both the east and west sides. You can park here if you have a stroller or small children in the car. If you drive an electric or hybrid vehicle, you can charge your battery at one of the charging stations on either the east or west side.

There are three buses to and from Grand Samarkand. Länstrafiken buses No. 3, 4, and 8 stop at Samarkand S (Hejaregatan) or Samarkand N (Mörners väg). If you want to travel from the Växjö Travel Center, take bus No. 3 for the fastest route. Bus No. 3 runs every eight minutes from the travel center to the Samarkand area.

If you are traveling from other destinations, please visit www.lanstrafikenkron.se or use their Reseplaneraren app (which you can easily download from their website).

There are approximately 1,500 parking spaces adjacent to Grand Samarkand, located on both the west and east sides. There are also a few accessible spaces and family parking spaces near the entrances. Parking with us is completely free between 6:00 a.m. and 10:30 p.m. At other times (10:30 p.m.–6:00 a.m.), parking is prohibited, and the parking lot is closed off with barriers.

If you have an electric car or a plug-in hybrid, you can charge the battery at one of our charging stations. On the west side, you'll find the charging station at the recycling center below Ica Maxi; on the east side, it's to the right of the entrance.

There are bike racks outside the entrances on both the east and west sides. There are posts there where you can securely lock your bike.